Personal Shopping

You can find many of your favorite down jackets in orolay. All the products are carefully designed and made with high quality raw materials, I believe you will be satisfied.

Customer Service

We mainly use email to contact our customers, but you can also call us if you have an emergency. You can contact us at any time if you have any questions about your purchase or product.

New Release

Every year before the arrival of winter we will meet the new down jacket, follow the trend of design new style, to meet consumers’ different buying needs and aesthetic.

After-sales Service

if you have any questions after receiving the goods, our customer service staff will provide you with patient and thoughtful solutions for any problems in the process of dressing.

Return and Exchange

we will provide return and exchange service when you find that the clothes are not the right size or have quality problems, or the wearing experience is not up to your expectations.

Send Gifts

When we cannot deliver the goods on time due to inventory or logistics problems, we will send you a small gift to show our sincere apologies and get your understanding.

We’re available for any project!


We Offer The Best Services

We use high quality down to make clothes to ensure the heat preservation. We are committed to the selection of clean, comfortable, sensitive fabrics for clothing. As a result of our pursuit of excellence, a lot of customers have been recognized.

0 years
Down jacket experience
Number of clients per year
Sells in distant markets area

Perfect Shopping Process

We have a sound purchase system, from the delivery of goods to the receipt of goods can be verified with a record, to protect your purchase rights and interests.


Select your favorite down from the orolay website and log in to buy

Send out

Delivery will be made within 72 hours upon receipt of order


Logistics time is affected by uncontrollable factors


Sign for the goods after checking they are in good condition



I love the jacket! Soo soft and cozy! I got a large which is super roomy. Lots of pockets and snaps which open the jacket up even more. This is the third jacket i have bought online.

Sherry Lee Hagen, orolay

This jacket by Orolay is Great. It fits great. Looks so beautiful. I feet that it would most definitely would keep you very warm without feeling like you are wearing a very heavy coat.

Maria G. Thomas, orolay

Nice and comfortable! Was looking for a jacket to take to Iceland , I think this will do it .Will recommend this to anyone who needs to travel during winter season.

Elvie Stallard, orolay

The Jacket is really warm, cozy soft/fluffy feeling, tapers at the wrist with a lined hood.I am planning to take this jacket with me when I go on my Alaska cruise next month.

Max, orolay

funkier look than most puffy coats, lots of pockets—what’s not to love. If you are between sizes, it’s probably best to order up. It runs a little snug in thehips/thighs.

Branwen L Norris, orolay

Even though it is the end of the winter season I ordered this coat. I’m so glad I did. I love the fit and how it looks from a fashion/style perspective.

Margaret, orolay

You can contact us by email if you have any questions