Frequently Asked Questions

We will automatically collect and store certain other non-personal identity information when you interact with us. For example, we might collect your Internet protocol (IP) address and browser information, as well as reference site domain names, when you visit the site, and analyze this data for preferences, trends, and site usage statistics.

We may also use cookies, network beacons, and related technologies to gather information so that we can analyze and understand how the site is being used and enhance your access to the site. For example, we might use cookies and related techniques :(I) to customize the account page for you, (ii) to track user access and account functionality, (iii) to identify the most frequently requested or accessed features and pages, and (iv) to save passwords so that you do not have to provide a password each time you visit the site.

“Cookies” are small text files that websites send to a user’s hard drive through the browser for data storage. Most browsers automatically accept cookies but allow you to disable them. By disabling or otherwise denying cookies, you may not be able to take full advantage of all products on this site. We recommend that you “open” the Cookie so that we can provide a better shopping experience for you on this site.

We use third-party companies to provide Internet data hosting to help us measure and determine how visitors use our site and the effectiveness of our site and promotions to help us improve and optimize our site and the products and services we provide. We also use third-party companies to place ads (banners or links) on the Internet on our behalf. These companies use tracking technology (including cookies and pixel labels) to collect an identifying information about you visit our site and your interaction with our products and services, so that according to your interests and browse our website (marketing) provides customized ads on our behalf and on behalf of other advertisers on the Internet. We use third-party audience demographic data (such as age, gender, and interest) to better understand and advertise the audience visiting our site. We do not use or associate personal identity information with remarketing lists, cookies, data feeds, or other anonymous identifiers.

Our website does not currently have a mechanism for identifying “do not track” signals, but some third-party companies that use these cookies or beacons allow you to opt out of this advertising. If you want to choose not to receive this third party interest-based AD, you can get more information here. Please note that this does not mean that you do not receive our marketing information.

In addition, some of the email correspondence we send you may contain “click-back links” that link to specific pages on the site. By clicking on one of the urls, you will automatically enter our website, and we may collect information related to the “click”. You can avoid collecting this information by not clicking on the URL link in our email correspondence.

We can also use various retail analysis tools in our stores for operational and marketing purposes, such as measuring and analyzing traffic patterns. These tools can collect data from sensors, including cameras, smartphone detectors, wi-fi networks or other devices, to improve your in-store experience.

You agree not to send any information or posts, emails or other means of submitting user content to Orolay :(I) illegal, harmful, threatening, abusive, harassing, defamatory, defamatory, invasion of privacy, or in any way harmful to minors; (ii) pornography or depicting actual sexual activity; (iii) harassment, insult, intimidation or hatred of individuals or groups based on religion, gender, sexual orientation, race, ethnicity, age or disability; (iv) impersonating any person or entity, including but not limited to the Orolay employee, or making false statements or otherwise misrepresenting your relationship with a person or entity; (v) includes personal or identifying information about another person provided without the person’s express consent; (vi) false, deceptive, misleading or deceptive; (vii) infringe any patents, trademarks, trade secrets, copyright or other proprietary rights of either party, or you have no right to submit them in accordance with any law or contract or trust relationship; (viii) form or contain “affiliate marketing”, “link recommendation code”, “spam”, “spam”, “chain letters”, “pyramid scheme” or unsolicited commercial; (ix) constitute or contain any form of advertising or solicitation that, if posted in the site area not designated for such purposes or emailed to Orolay users, may contact them for other services, products or commercial interests without written instructions; (x) publicize any illegal services; (xi) include software viruses or any other computer code, files or programs designed to interrupt, disrupt, or limit the functioning of any computer software or hardware or telecommunications equipment; (xii) discontinue the normal dialogue process by submitting excessive submissions to the site (flood attack) or otherwise negatively affecting the ability of other users to use the site; (xiii) use misleading email addresses, fake headers or other manipulative identifiers to mask the source of submitted content transmitted through the site. (xii) discontinue the normal dialogue process by submitting excessive submissions to the site (flood attack) or otherwise negatively affecting the ability of other users to use the site; (xiii) use misleading email addresses, fake headers or other manipulative identifiers to mask the source of submitted content transmitted through the site. (xii) discontinue the normal dialogue process by submitting excessive submissions to the site (flood attack) or otherwise negatively affecting the ability of other users to use the site; (xiii) use misleading email addresses, fake headers or other manipulative identifiers to mask the source of submitted content transmitted through the site. In addition, you agree not to :(I) contact any person who asks not to be contacted, or proactively contact any person for any business purpose; (ii) to “track” or otherwise harass anyone through the website; (iii) collecting personal data of other users for commercial or illegal purposes; (iv) use automated means to download data from websites, including spiders, robots, crawlers, and data mining tools; (v) publishing irrelevant user content, repeatedly releasing the same or similar user content or otherwise imposing an unreasonable burden on our infrastructure; (vi) release any fraudulent events; Or (vii) attempt to access the Orolay computer system without authorization or engage in any activity that damages, reduces the quality of the website, interferes with the performance of the website or impairs the functionality of the website. Orolay may reject, delete, modify, edit, or delete any submitted content at any time for any reason.Orolay may terminate your access to this site or your account for breach of these terms of use or for any other reason

You acknowledge that you are responsible for any information, profile, message, text, document, image, photo, video, music, voice or other content or material (” user content “) that you submit, upload, publish or otherwise provide. Provide to orolay or its vendors via site or otherwise (” submit content “), including user content that you agree to allow to be used on third-party company sites, such as Instagram, Twitter, Facebook, Vine, Pinterest and Google+, associated with orolay related tags, including #neverstopexploring and #thermoball. Such submissions can be used on websites and/or other orolay marketing materials, including email, social media and store signage. If you are 18 or older, you can only submit submissions. If you use orolay to select your submission, other users as well as your name and related Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture) may be displayed. Orolay is not obligated to show, show or use any submissions, but can decide for itself.

Any submissions will be considered unclassified. Unless otherwise specified in this article, any submissions will also be considered non-exclusive. By submitting, you hereby grant, and you declare and ensure you have the right to grant orolay, its affiliated entities, the suppliers and the licensee nonproprietary, royalty-free, worldwide, permanent, transferable, irrevocable and completely can the right to license and use, copy, modify, adapt, publish, sell, transfer, translate, create derivative works, distribute, perform and display any license submitted, as well as your name, sets, Twitter or Vine handles, Facebook ID, profile pictures, pictures, images, comments, post, statement or other information, In any manner, and in any and all distribution channels, venues, forms, media or technology, whether now known or later developed, individually or as part of other works, without notice or any compensation. You also acknowledge that your submission may not be returned and that we may use your submission and any ideas, concepts or knowledge contained therein for any purpose, including but not limited to the development, manufacture, distribution and marketing of the product. Under the license granted in these terms of use, you retain ownership of any copyright and publicity rights you submit. Manufacture, distribute and market products. Under the license granted in these terms of use, you retain ownership of any copyright and publicity rights you submit. Manufacture, distribute and market products. Under the license granted in these terms of use, you retain ownership of any copyright and publicity rights you submit.

If you submit the submission, you declare and guarantee that you own or otherwise control any rights and any and all elements you submit; You have the rights to any and all third parties present in such submissions to grant and as part of the license contained in this terms of use for the names, images or similarities of these third parties and any other third party owned elements. What you submit; And your submissions will not infringe or infringe any third party’s rights, including but not limited to copyright, trademark, disclosure/privacy, patents, trade secrets or confidentiality. You further represent and warrant that your submissions comply with all applicable laws, rules and regulations and any third-party agreements you may be subject to, including Instagram, Twitter, Facebook, Vine,

You further declare and guarantee that your submission does not constitute or contain software viruses, commercial requests, chain letters, mass emails or any form of “spam.” You shall not use a false email address, impersonate any person or entity, or otherwise mislead any source of submissions by orolay. You agree to compensate orolay, our supplier, including Olapic, Inc. , and Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. And third parties like Google Inc. Our any individual or their respective parents, affiliated company, the licensee and licensor, and our or their respective officers, directors, employees, successors, agents and the assignee, caused by all submitted for any use or related claims, including but not limited to, the copyright or trademark infringement, misappropriation, invasion of privacy, defamation, fuzzy, rights of publicity and/or any modification, edit, deformation, distortion, illusion, error copying, imaginary or use in any composites all claims caused by you or any other people or the name of the entity, sets, The form of Twitter or Vine handles, Facebook ID, profile pictures, images, portraits, comments, posts, statements or other information and/or submissions; Or (b) you have violated or alleged to have violated any of these terms of use or applicable law. The above indemnity clause does not apply to orolay’s own negligence or wilful act. Edit, deform, distort, hallucinate, misreproduce, make up or use the name of you or any other person or entity, Instagram, Twitter or Vine handle, Facebook ID, profile picture, image, portrait, comment, post any composite form, statement or other information and/or submission; Or (b) you have violated or alleged to have violated any of these terms of use or applicable law. The above indemnity clause does not apply to orolay’s own negligence or wilful act. Edit, deform, distort, hallucinate, misreproduce, make up or use the name of you or any other person or entity, Instagram, Twitter or Vine handle, Facebook ID, profile picture, image, portrait, comment, post any composite form, statement or other information and/or submission; Or (b) you have violated or alleged to have violated any of these terms of use or applicable law. The above indemnity clause does not apply to orolay’s own negligence or wilful act. Presentation or other information and/or submission; Or (b) you have violated or alleged to have violated any of these terms of use or applicable law. The above indemnity clause does not apply to orolay’s own negligence or wilful act. Presentation or other information and/or submission; Or (b) you have violated or alleged to have violated any of these terms of use or applicable law. The above indemnity clause does not apply to orolay’s own negligence or wilful act.

When you submit the submission, you acknowledge and agree that the submission will be non-exclusive (unless expressly provided herein) and non-confidential, available to the public and unrestricted by Orolay. You further irrevocably waive any “moral rights” or other rights in respect of the authorship or integrity of any submitted material that you present under any applicable law or any legal theory.

Orolay reserves the right to edit any submitted content at its sole discretion and chooses to include or exclude such submitted content on the site or otherwise use submitted content. This site may contain third party comments, statements and other content. Orolay is not responsible for screening, monitoring or validating such content, including its accuracy, reliability or compliance with copyright or other laws. Any comments, representations or other materials provided by third parties through this website are materials of such third parties rather than Orolay, including its licensor and/or supplier, and Orolay does not recognize any such comments, representations, or materials.

You acknowledge and agree that Orolay is not in control of any third party use (including but not limited to reposting) or any damage caused by misuse of any submitted content and shall not be held liable.